What the guest does with it.
Every step below writes to the same booking you see in your dashboard, so nothing has to be asked twice or typed again, and most of it happens without you.
Booked, and welcomed on their own
Whether the booking came from Airbnb, Booking.com or your own website, the guest gets your welcome message and their trip page: the dates, the address, the nights to go.
Check in from home
Three days before, a reminder asks them to check in online: names, nationality and ID for every adult, an ID photo and a signature. Your police forms are ready to print or export before they arrive.
Tell you when they'll be there
The arrival details go out the day before. On the way, the guest taps "In 30 min" and you know when to be at the door. Door codes from smart locks are in beta.
Ask for extras, find their answers
Breakfast, an airport pickup, a late check-out: guests ask from their trip page, you accept, and it goes on their bill, paid at the property. Problems are reported there too, and reach your inbox with the booking open.
Come back directly
A thank-you the day after, with a link to your own website. The next booking can come straight to you.
What it holds.
Online check-in
Guest details and ID documents, collected before arrival and stored encrypted.
Extras
What you offer during the stay, with its price per stay, per person or per night. Paid at the property.
The house manual
Wi-Fi, rules, appliances and local tips — written by you once, never reprinted.
Messages
Straight to your inbox, with the booking alongside the conversation.
The trip page
Dates, address, map, the stay's progress and what is due, in one place.
Online payment
Deposits and balances by card, into your own Stripe account, where Stripe is available.
Arrival time
The guest says when they'll arrive, and taps when they're on their way.
Their language
English, French or Spanish: the guest picks with one tap.
Booked on your own site.
The booking pages guests use come from your own ODA website or the widget on the site you already have, with your words and your colours. A guest who first found you on a booking site can come back here for the next stay.
See how direct booking works →Nothing to download.
It opens from a link
Sent with the booking confirmation and the arrival details. It can be added to the home screen, and works just as well if it never is.
It speaks their language
The guest pages are in English, French and Spanish, and the guest switches with one tap.
It copes with weak Wi-Fi
Built to stay usable on a poor signal, and to pick up where it left off when the connection comes back.
More spent at your place, fewer questions to answer.
Most of what guests ask is already in your head: the Wi-Fi, the parking, the arrival time. Written once and sent at the right moment, it stops being something you answer at eleven at night. And the extras you offer are there for them to ask for, without a word from you.
See the host dashboard →